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About the Role: As an Account Manager, you will be responsible for:
maintain group focus and leads discussion toward stated goals. Establish and clarify user requirements requirement before handing over to the Test team. Assist the Test team when communicating with external
ticket-based system. Your day-to-day tasks will involve assisting both management and employees within our group Remote IT Telephone Support for customers Remote assistance covering hardware, operating systems, email, meeting SLAs Password resets, mail routing, and account management Logging customer queries and updating
enhance) the technology strategy and the target state solution architecture within Insurance. To design
enhance) the technology strategy and the target state solution architecture within Insurance. To design
enhance) the technology strategy and the target state solution architecture within Insurance.
the client's digital solution
your expertise to provide proactive technical assistance and support, contributing to a culture of excellence upgrades. User Management: Set up and manage user accounts and profiles. Maintain and update technical documentation
solutions and processes Matric / Grade 12 Finance or Accounting Diploma or Degree Business Analysis Diploma or Business Analyst Experience with investment asset accounting or asset management administration Salary Market
a Managed Service Provider background. You will assist in developing the support team's technical knowledge clearly and regularly with both the customer and the account manager on progress made on issues raised. A passion