Metropolitan Customer Service Jobs in Cape Town City Centre
- Bellville (14)
- Claremont (6)
- Woodstock (4)
- Durbanville (3)
- Kloof Street (3)
- Milnerton (2)
- Mowbray (2)
- Brackenfell (1)
- Edgemead (1)
IT / Computing / Software
- Offerzen (160)
- Xcede Group (12)
- Ilaunch Ltd (9)
- Datafin It Recruitment (8)
- Hire Resolve (6)
- Believe Resourcing Pty Ltd (5)
- Qe Services (4)
- Recru-it (4)
- Sintrex (4)
- Weplace Ltd (4)
- Last 7 days (129)
- Last 3 days (21)
Client Service Account Manager
Freerecruit
Kloof Street
Software Development Solutions External Client Service Account Manager. Permanent position Matric certificate/ working experience in the IT software solutions services rendered to EITHER: the Pension, Provident and or other Financial services /OR Healthcare Industries or other financial services Must have Project Managing full cost to company per month The post Client Service Account Manager appeared first on freerecruit.co
share this job on whatsappService Coordinator Claremont
Believe Resourcing Pty LtdClaremont
technology solutions provider committed to ensuring customer satisfaction across various sectors including standards in the digital age. About the Role: Service Excellence Coordinators are responsible for driving efficiency of processes as well as enhancing the customer experience. Requirements: Demonstrated ability improvement initiatives within contact center or Managed Service Provider (MSP) environments. Requirements: Demonstrated improvement initiatives within contact center or Managed Service Provider (MSP) environments.
Business Analyst - Operations - Fund Services
Cape Town City Centre
interacting and engaging with jurisdictional client service teams where requirements are to be gathered, analyzed
communication across multiple jurisdictional client service teams and levels of the organization
Analysis
of policies and procedures to the defined Fund Service Matrix
Gap analysis between existing Group
all seniority levels of jurisdictional client service teams
Training
Facilitate and provide
experience within the Financial Services industry
Min 5 years Financial Services industry experience
Working
Field Service Engineer Cape Town (westlake)
Armstrong AppointmentsWestlake
R 22 000 CTC team is growing, and we are hiring another Field Service Engineer for our client in Southern Suburbs, Cape Reviewing tickets and requirements on Autotask Service Desk Ensuring Autotask is updated on ticket progress Building sustainable relationships and trust with customer through open and interactive communication Attending 3 years relevant working experience as a Field Service Engineer in the ICT space Must have own vehicle Excellent communication skills Exceptional client services experience Detailed orientated Computer literate
It Field/helpdesk Technician For Managed Service Provider NEW
Cape Town City Centre
Azure Integration Engineer X3 To 4 - Contract
Cape Town City Centre
R500 - 565 per hour troubleshoots incoming employee calls. Provides support services to employees with technical problems and information technology issues involving desktop, laptop or network services from local personnel or from employees using network resolution of problems or escalation on behalf of the customer to appropriate technical personnel. Provides case implements standard operating procedures and customer service guidelines relating to IT support.
As L2, or L3) you will exercise your excellent customer service skills along with the ability to apply technical
Engineer Network Security Cape Town
DatacentrixCape Town City Centre
Focuses on the maintenance of customer ICT networks as part of IT Managed Services offerings provided to Datacentrix Datacentrix customers. Support functions extend from testing and troubleshooting problems to regular maintenance clients and client end-users in support of the Service Delivery Manager and Network Security Operations escalated incidents, problems and queries. Maintains service and quality levels according to of the company technical information to all levels of end-users and customer IT management. Critical Requirements - Skills
Operations Associate Claremont
Believe Resourcing Pty LtdClaremont
solutions provider dedicated to delivering the utmost customer satisfaction across diverse sectors, including dynamic Shared Service Centre. Collaborate with a high-performing team to enhance customer experiences, cultivate customer accounts, and drive operational excellence. If you're enthusiastic about delivering delivering exceptional service, fostering improvements, and engaging with stakeholders, apply now for this exciting parameters of customer margin policies. Collaborate with the Sales Team and customers to ensure delivery
Offline Team Lead
Cape Town City Centre
Market related analysts to perform exceptional support service, with a customer centric backbone.
Respo testing of software and patches
Customer Service
Manage the after-hours support communication of support requests to customers, in line with the customer Service Level
Agreem troubleshoot, isolate, repair, and resolve all customer issues.
Ensure effective communication communication of planned and unplanned outages to customers and within SLA.
Ensure alerts or
Switch Support Analyst
Cape Town City Centre
Market related de 3rd line support functions for the payment service environments.
Ensure production
Serve as the third point of contact for customers seeking technical assistance.
Ensure financial and reputational damage. Holistically assess customer problems areas to identify trends.
Escalate and drive escalations.
Ensure the customer is appropriately informed through the approved effective error messaging.
Customer Service
Provide after-hours support
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