JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring achieve your goals. JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call
businesses, is actively seeking Senior Transitions Managers to join their team. This role presents an exciting in-depth knowledge and expertise in transition management. Ensure the seamless execution of transitions Interact extensively with business users, senior management, and IT personnel to drive effective transitions Program Leads, Transitions Managers, Operations Leads, Operations Managers, Quality and PE team. Solutioning Training and Development: Program Leads, Transitions Managers, Training function, external vendors as needed
: At least 5 years' experience in operations management in the fintech industry or mobile banking sector and mobile platforms. Responsibilities include managing day-to-day operations, optimizing business processes Power BI). Excellent organizational and project management abilities, with a keen eye for detail and a proactive ad-hoc tasks as per business needs. Operations Management: Oversee the daily operations of the banking and competitive landscape. Compliance and Risk Management Ensure compliance with regulatory requirements
JOB DESCRIPTION Performance parameters To check and verify customers' credentials and feed them correctly in database To identify and highlight fraudulent/fake/forged documents To meet Service Level Agreement, AHT and quality targets To report any bug or issue in CRM Participate in ideation workshop
affinity towards our client. Ensure effective management of portfolio of allocated customers and ensure behaviour Customer relationship management Customer service management Ability and willingness to travel
JOB DESCRIPTION Performance parameters To check and verify customers' credentials and feed them correctly in database To identify and highlight fraudulent/fake/forged documents To meet Service Level Agreement, AHT and quality targets To report any bug or issue in CRM Participate in ideation workshop
JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring achieve your goals. JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call
proficient and experienced Cyber Security Manager to shape, design and manage the implementation of the Group's oversee vulnerability management, risk assessments and penetration testing. · Define, manage, and integrate innovative solutions for competitive advantage. · Manage vendor relationships and financial resources, take programs, recruit and develop staff, set performance management plans, and ensure the team has the necessary Professional (CISSP), Certified Information Systems Manager (CISM), etc. JOB-RELATED KNOWLEDGE & EXPERIENCE
Scrum Master/Project Manager to join their team on a 12-month contract. Manage IT and Financial Projects Risk, Issue, Actions, Budget, and Dependency management Collaborate with the project and programme team Change Management process Matric and a relevant Tertiary qualification Relevant Project Management certification services / insurance industry 7 years experience in managing IT and Financial Projects Salary Market Related
etc. The ideal candidate will have experience in managing and delivering technology [or similar] projects and budget constraints are managed. Responsibilities The Project Manager is responsible for ensuring with the project team and the client's project manager and staff. Soft Skills • Clear communicator (both Ability to manage expectations. • Attention to detail. Functional/Technical Skills • Project Management experiences experiences. • Experience with the management of risk, change, issues, time, scope, resources, budget, and