Join Our Team as a Product Application Technologist at Freddy Hirsch Group Are you passionate about cutting-edge Freddy Hirsch Group wants you to be our next Product Application Technologist in South Africa Serve knowledge to customers to maximize their use of our products. Work closely with customers and Original Equipment with internal teams to continuously improve our product offerings based on customer feedback and industry
opportunities. What you will be doing: Collaborate with product, sales, and marketing teams to identify client conducting market research and user analysis to uncover product opportunities. Partner with data engineers to define pipelines, and ensure data quality for insightful product development. Work with UI/UX designers and engineers on feedback and data. Manage and prioritise the product roadmap, balancing data insights, business goals 5 years in product management or related fields. Proven success with data-driven product launches. Proficient
unity. What you will be doing: Revise and generate product documentation, including user guides. Convert technical customer calls, offering expert guidance and advice. Assist with customer tickets and conduct investigations
Technical Product Support Specialist – Northern Suburbs – Cape Town – Salary dependent on experience learn, we'd love to hear from you Support software products on-site and telephonically Handle customer inquiries from clients Conduct ad hoc testing of software products Release new program versions to clients and write write release notes Install and upgrade software products Perform related ad hoc tasks Key Requirements:
to help them QA the solution and bring it to production readiness.
to help them QA the solution and bring it to production readiness. Iterative implementation of solutions (test and production environments). Occasional support of their partners where assistance is needed on
department vision, identify future products/solutions, and align with the product roadmap providing technical Microservices projects. Develop business cases for products, solutions, and services in line with the department's revenue and expenses. Define product roadmap and vision in collaboration with product owner(s). Identify and based on industry trends and competitor insights. Assist in creating profitable proposals and deliver management measure staff productivity. Manage and motivate general staff for a positive and productive work environment
clients and responding to general queries.
applications and supporting software to ensure the products produced meet both functional and non-functional
during testing to ensure the delivery of quality products to internal and external customers.
Assist in enhancing development practices to meet quality
role will offer the opportunity to enhance our products and make use of the latest technological improvements solutions. Assisting other developers and conducting code reviews. Support the entire product lifecycle self-directed. Deployed customer-facing software into a production environment. Experience building high-performance