capacity
SAP management - SAP Business One, TB1000, TB1100, TB1200
Day to day management and monitoring
monitoring of helpdesk
SQL scripting
Project management
the overall user experience. This role involves managing and growing the customer service team, improving department. Minimum Requirements: Degree in Business Management, Information Systems, or a related field. (Essential) (Essential). 5 or more years of proven experience managing a customer service team that utilizes various hiring, training, mentoring, and performance management. Team Operations Reports: Prepare weekly reports meetings, including clear KPIs. Cost and Efficiency Management: Ensure cost-effective and efficient department
Cross-Functional Collaboration: Work with engineers, product managers, designers, and stakeholders across the company encounter. Effective Communication: Communicate and manage expectations well with the team to make effective