“Mid Level IT Support Engineer (JB4422) Rosebank, Johannesburg Market Related Duration: Permanent Our for a highly skilled and motived Mid Level IT Support Engineer to join their busy team. You will play a crucial role in providing advanced technical support and troubleshooting for their clients. Your focus Responsibilities: Deliver second-level technical support to clients via phone, email, and in-person, addressing infrastructure and server systems. Collaborate with Level-1 support engineers, project managers, and vendors to resolve
environment by coaching and mentoring other engineers, support engineering teams on technical solutions and problem others 3 years Mulesoft Integration experience (admin, operational and development with be advantageous)
environment by coaching and mentoring other engineers, support engineering teams on technical solutions and problem others 3 years Mulesoft Integration experience (admin, operational and development with be advantageous)
developer will maintain existing solutions and provide support as needed. Responsibilities: Understanding of integrated responding within a set time frame. Maintaining and supporting integration and application systems. Collaborating
client needs. Previous experience in customer support or customer success roles. Familiarity with CRM with clients to offer support and guidance. Assist clients with technical support, platform implementation improvements. Please do not apply using Scanned CVs, no supporting documentation is required at this point, this
with the Head of Dev for technical support and leadership. Support: Assist the Head of Dev in handling that arise from users or system issues. Provide support for product-specific queries. Learning and Development:
software, performing end to end testing, as well as supporting and troubleshooting technical questions, software options. ∙ Engage with Information Technology support teams and business stakeholders to scope plan and other colleagues in the team. ∙ Develop technical support documentation within agreed standards. ∙ Document assurance can cover code developed as well as supporting documents and test plans. ∙ Look actively for requirements and constraints. ∙ Provide level 3 support and production standby post go live.
software, performing end to end testing, as well as supporting and troubleshooting technical questions, software options. ∙ Engage with Information Technology support teams and business stakeholders to scope plan and other colleagues in the team. ∙ Develop technical support documentation within agreed standards. ∙ Document assurance can cover code developed as well as supporting documents and test plans. ∙ Look actively for requirements and constraints. ∙ Provide level 3 support and production standby post go live.
to identify trends, patterns, and insights that support decision-making. Ensure data quality and integrity monitoring data validation processes. Provide ongoing support and training to end-users on BI tools and reports
to identify trends, patterns, and insights that support decision-making. Ensure data quality and integrity monitoring data validation processes. Provide ongoing support and training to end-users on BI tools and reports