Ticketing tool.
- Ability and willingness to coach and provide training to users.
Qualifications
be a guiding light, sharing your knowledge and coaching fellow team members. With a supportive environment
Pro-active knowledge sharing, mentoring, and coaching of members from the same or other teams. Monthly
Facilitate daily stand-ups. · Ability and willingness to coach and give training to fellow colleagues and users
daily stand-ups.
· Ability and willingness to coach and give training to fellow colleagues and users
persistence. Communicate and enforce coding standards. Coach and mentor junior team members. Recommend patterns
technical support agents, providing guidance, coaching, and mentoring to ensure high performance, motivation
technical support agents, providing guidance, coaching, and mentoring to ensure high performance, motivation
and competencies.