Journey Beyond Work.
We are seeking a Customer Service Engineer I to join our team. you'll be responsible for providing high-quality customer service and technical support to our clients. issues, providing timely solutions, and ensuring customer satisfaction through effective communication and
What you’ll do:
Performing data entry. Monitoring payments and preparing invoices and purchase orders. Following up with
Performing data entry. Monitoring payments and preparing invoices and purchase orders. Following up with
policies and standards, and influence effective data entry, usage and quality control. Responsible for creation results. Passion for people and retail with strong customer focus. Kindly note: All applications are to be
experience in Wi-Fi networks.
solution with the customer Design communication diagrams and solutions based on customer requirements Level 1, 2 and 3 technical support for customers and partners IP network project maintenance Transfer product knowledge and skills to partners and customers Manage problems, analyze and locate onsite problems
targets
in a clear and understandable manner. Customer Focus : A customer-centric approach is vital. The sales services offered. Client Relationship Management: And Customer Visits: Build and maintain strong relationships addressing concerns, and providing excellent customer service. Regular communication is essential to effective communication skills for collaboration and customer interaction. Problem-Solving: Strong analytical certifications 3-5 years' experience Previous experience in Customer Service, Technical Support beneficial Hands on
(product and market)
including but not limited to, configuration, customization, and integration problems. Develop and maintain support processes, system configurations, and customizations. Collaborate with cross-functional teams to programming languages or tools used in SAP B1 customizations. R60 - R70 k depending upon experience