Intelligence Executive to join our dynamic debt collections contact center. The BI Executive will play develop and deploy AI models that improve debt collection strategies and customer interactions. - Stay align with organizational goals and enhance debt collection performance. - Monitor industry trends and
Reports to: Chief Information Officer (CIO) A dynamic debt is looking for a highly skilled and innovative Business develop and deploy AI models that improve debt collection strategies and customer interactions. Stay align with organizational goals and enhance debt collection performance. Monitor industry trends and advancements
technical desktop level support to the agents in the call centre Handing the daily IT Incidents service requests maintenance upgrades Provides 24X7 IT support in the call centre on hardware and software matters Timely creates
and support the various partners within the MD Centre of Excellence, external suppliers, and third parties and standards from daily operations. Augment collected metadata with business context by documenting Site and Pnet. Please refrain from calling the Distribution Centre (DC) or emailing applications directly head offices at 22 Chancery Lane in Pinetown, is collecting this information to enable us to facilitate your
and support the various partners within the MD Centre of Excellence, external suppliers, and third parties and standards from daily operations. Augment collected metadata with business context by documenting Site and Pnet. Please refrain from calling the Distribution Centre (DC) or emailing applications directly head offices at 22 Chancery Lane in Pinetown, is collecting this information to enable us to facilitate your
the BI Executive within a rapidly expanding debt collections contact center, you'll play a pivotal role
- 3 years' experience in Fraud Risk and/or, Call Centre environment is essential SQL experience is advantageous fraud mitigate exposure. Ensure that Fraud cases (calls and emails) are actioned to provide assistance /
- 3 years' experience in Fraud Risk and/or, Call Centre environment is essential SQL experience is advantageous fraud mitigate exposure. Ensure that Fraud cases (calls and emails) are actioned to provide assistance /
Communications Technology division at the Ithala Trade Centre. We are currently seeking a qualified and experienced system testing and implementation Manage support calls to ensure user support and that high service levels
guidance, mentorship, and support. Oversee the collection, storage, and analysis of data to derive actionable ability. Contact Mpho a t mphome-merge.co.za or call him at 011 463 3633 to discuss this and other opportunities