first and second line technical support and installation of NEC systems, troubleshooting and ensure repairs queries and complaints Perform second and third level support for day to day operations. Evaluate, implement identify system problems before they affect the client's systems Ensure minimum downtime of systems and a a high quality of operation at all times 5 – 7 years relevant experience in the telecoms industry Experience Thinking Ability to interact and communicate at all levels
contract. Understanding the strategic goals and the supporting business architecture. Obtaining and understanding Departmental agility, resilience and enablement will be supported by having timeous and relevant information sets Reviews. Contribute to EA Framework and Governance. NQF 6 or higher tertiary qualification, and, Must have resource not have a TOGAF certification, and Minimum of 5 years' experience as an Enterprise Architect , and
service providers recommending and implementing new systems and upgrades as appropriate. The team lead will and relevant software applications as well as supporting a network of desktops, servers and associated LAN, WAN) Provide 2nd and 3rd level technical support to the desktop support team Assist the desktop team equipment and software, and provide break/fix support, advice, and assistance to users. Provide technical Maintain a high degree of customer service for all support queries and adhere to all IT Service Management
fast and useful technical assistance on computer systems. The successful candidate will answer queries on Responsibilities Daily IT technical desktop level support to the agents in the call centre Handing the seeking technical assistance over the phone or email Support the remote troubleshooting through diagnostic techniques issues to the iSON Global NOC for the L2 and L3 support Record events and problems and their resolution configures computer hardware, authorised software, systems, network, and office equipment. Ensures Antivirus
team. Serve as the first point of contact for IT support within the organisation. Install, configure, and and hardware components of computer and network systems. Diagnose and troubleshoot software and hardware upgrading antivirus and firewall software. Provide support to staff encountering challenges with computers Minimum of 2 years relevant experience in an IT support role. Strong troubleshooting and problem-solving skills. Knowledge of computer and network security systems. Excellent communication and interpersonal skills
organization to include managing an account P&L of > $5 Mn. · Demonstrated experience driving accelerated leveraging technology · Experience operating at CXO level, and ability to demonstrate excellent client relationships communicate effectively and tactfully across all levels of the organization · Excellent negotiation, conflict organization to include managing an account P&L of > $5 Mn. · Demonstrated experience driving accelerated
developing, and supporting solutions Highly experienced at writing medium to complex systems Highly experienced notice applicable) Submit your CV in MS Word & supporting documents to caileandivergentrecruit.co.za Contact is treated with confidentiality and the highest level of security. Should you not be shortlisted for the & Job Function: Writing medium to complex systems and applications using best software development developing, and supporting solutions Highly experienced at writing medium to complex systems Highly experienced
maintenance, development and implementation of software systems for the Group. Skills Excellent communication and software development in COBOL and the IBM-i operating system. Previous experience in an agri-business environment years of experience in software development. Minimum 5 years management experience regarding IT software
(ADVANTAGEOUS) Submit your CV in MS Word & supporting documents to caileandivergentrecruit.co.za Contact is treated with confidentiality and the highest level of security. Should you not be shortlisted for the and Corporate market segment. You will have to support and drive end-to-end sales of the Company's products budget Rigorous use of company CRM / Autotask systems Reporting on a weekly basis on all sales activities
segment. You will have to design, develop and support solutions based on the below frameworks & technologies reliable transport Writing medium to complex systems and applications using best software development