hardware or software faults. Providing technical support to end-users either face-to-face, over the phone Exchange, Windows Server. Require strong Microsoft Office and Windows 10 and 11 troubleshooting skills. Ability and interpersonal skills to provide technical support to end-users. Ability to work under pressure and
breaches. Provide expert guidance and technical support to identify the root cause of incidents, mitigate Foster a collaborative environment by actively supporting and sharing knowledge across different cybersecurity capabilities. Support and Troubleshooting: Act as a subject matter expert and provide third-line support for incidents occurrences. Solution Design and Implementation Support: Assist in the design and implementation of advanced