system architects, engineers, designers, and animators, dedicated to delivering top-notch products to
beneficial. • Experience with HR/Payroll/Time and Attendance industry is beneficial. Market Related
Ensure that all support queries are logged and attend to system queries according to agreed timelines
methodology. Knowledge in Access Control, Time Attendance applications, and system support Familiarity
systems and controls through monitoring and audits. Attending to all regulatory requests and preparation of
role The agent in this role is responsible for attending to any/all client queries and faults which involve
configuration Connect IT, knowledge database resolveIT) Attend and moderate operation meetings. Coordinate external configuration Connect IT, knowledge database resolveIT) Attend and moderate operation meetings. Coordinate external
the impact of all IT technical changes. jj) Will attend training as and when required by the company. Bachelor's