responsible for the end-to-end technical design of sales and service journeys across a wide range of products
Management (CRM) system to enhance customer engagement, sales effectiveness, and business processes. This role
Collaborate with cross-functional teams (Sales, Marketing, Customer Service) to align CRM initiatives
data fields, reports, and dashboards to support sales, marketing, and customer service processes.
capabilities.
Promote CRM adoption among sales and marketing teams, providing ongoing support and
automation to enhance customer interactions and sales effectiveness.
Stakeholder Engagement and
processes spanning the supply, warehouse logistics and sales of automotive parts. Prepare reports for CAB (Change processes spanning the supply, warehouse logistics and sales • of automotive parts. • Prepare reports for CAB