/>Job Title: Automated Tester with API Experience
Employment Type: 6 Months
automation.
BACKGROUND AND EXPERIENCE REQUIRED:
Collaborate on developing e-commerce customer experience and operational plan to support business objectives Analyse data and performance of e-commerce customer experience to draw performance insights, identify gaps and orchestration & improvement Manage online customer experience optimising for sales and customer sentiment, industry accepted customer experience metrics Relevant qualification or experience in Data Analytics/Process Analytics/Process management. 5 years' experience in Customer Service Experience in online customer journey mapping
FinTech. We would not achieve the success we do without their continued passion, dedication, and innovation unresolved calls are escalated to the correct stakeholders. KEY RESPONSIBILITIES: Handle incoming calls Manage outbound calls Handle all inbound & outbound customer interactions Answer incoming calls within Service customers to provide installation and training Outbound calls to customers to provide feedback on queries Educational Qualifications Call Centre / Financial Services experience will be an added advantage Years of Experience 1 – 2
implementation, maintenance, and optimization of data centre infrastructure, ensuring high availability, reliability critical systems and services housed within the data centre environment.
The role involves collaborating practices to support the organization's data centre operations.
DUTIES AND RESPONSIB data centre infrastructure, equipment, and systems.
Design, plan, and implement data centre infrastructure scalability, redundancy, and fault tolerance in the data centre architecture to support business growth and continuity
determined based on your SAP proficiency and experience level. About our Client: Join our client, South determined based on your SAP proficiency and experience level. - Flexible Consulting Position: Work on one or more SAP modules. - Training Experience: Prior experience in training or facilitating workshops
Law or Information Technology). 2-3 years BEE experience. Must have a valid driver's license and own reliable
but are not limited to: Must have 8 years of experience as an all-round BA (data, process, systems and financial services experience as a Business Analyst specifically in Banking. Must have experience as a Business mechanism Must know how to calculate FX products Experience in various project methods and principles (Agile Certificate or Diploma, aligned to relevant experience - Relevant Bachelors' Degree / Diploma / recognised tertiary institution. Skills: Formal or practical experience in the BABOK Multiple process notations Business
documentation and handover to maintenance / call centre and accepting handover from presales for new 2 years' experience in a voice engineer role PABX certifications Avaya IPO, ACCS (call centre) certifications certifications and experience Solid networking knowledge - installation, configuration, and maintenance of and maintenance of VoIP based PABX systems and call centres Working knowledge of different provider links
WhatsApp requests and queries in an inbound call centre environment, maintaining standards of high customer organizational and time management skills. Troubleshooting experience on Microsoft desktop OS and software related service desk analysts possess competency in call centre management tools. Monthly Salary: Market related
WhatsApp requests and queries in an inbound call centre environment, maintaining standards of high customer organizational and time management skills. Troubleshooting experience on Microsoft desktop OS and software related service desk analysts possess competency in call centre management tools. Monthly Salary: Market related