according to BU requirements Collaborate on developing e-commerce customer experience and operational inventory levels and pricing as per PM & SH requirements for all products Syndicate relevant e-commerce Analyse data and performance of e-commerce customer experience to draw performance insights, identify gaps and orchestration & improvement Manage online customer experience optimising for sales and customer sentiment, industry accepted customer experience metrics Relevant qualification or experience in Data Analytics/Process
/>Job Title: Automated Tester with API Experience
Employment Type: 6 Months
with cross-functional teams to identify test requirements and ensure comprehensive test coverage.
service offering. The successful candidate is required to provide accurate information to the customer unresolved calls are escalated to the correct stakeholders. KEY RESPONSIBILITIES: Handle incoming calls Manage outbound calls Handle all inbound & outbound customer interactions Answer incoming calls within Service Outbound calls to customers to provide feedback on queries Educational Qualifications: Matric A / N an Qualifications Call Centre / Financial Services experience will be an added advantage Years of Experience 1 – 2
achieve set goals Documenting and analysing the required information and data to produce reports Successful Law or Information Technology). 2-3 years BEE experience. Must have a valid driver's license and own reliable financial information and translate them into BEE requirements. Effective problem solving skills. Capable of
financial services / investment services The position requires an experienced and suitably qualified Service have experience in the investment industry and have financial advisory or brokerage experience. Salary process of onboarding new clients and the relevant requirements. 2. Ensuring a full understanding of the Screening a full understanding of the regulatory/FICA requirements for the different products we provide a service portfolios; · Managing the support Centre, in terms of monitoring inbound calls from participants with regards
financial services / investment services The position requires an experienced and suitably qualified Service have experience in the investment industry and have financial advisory or brokerage experience. Salary process of onboarding new clients and the relevant requirements. 2. Ensuring a full understanding of the Screening a full understanding of the regulatory/FICA requirements for the different products we provide a service portfolios; · Managing the support Centre, in terms of monitoring inbound calls from participants with regards
Technical Team. The successful candidate will be required to assist with the installation, maintenance, candidate will be required to lead a level 1 team of engineers and mentor when required. Key Duties and documentation and handover to maintenance / call centre and accepting handover from presales for new training Communicating customer requirements back to Reflex Minimum Requirements Grade 12 Own reliable transport 2 years' experience in a voice engineer role PABX certifications Avaya IPO, ACCS (call centre) certifications
WhatsApp requests and queries in an inbound call centre environment, maintaining standards of high customer departments to ensure that IT needs are met. REQUIREMENTS Grade 12 or NQF level 4 National Certificate Troubleshooting experience on Microsoft desktop OS and software related issues is also required. It is also service desk analysts possess competency in call centre management tools. Monthly Salary: Market related
WhatsApp requests and queries in an inbound call centre environment, maintaining standards of high customer departments to ensure that IT needs are met. REQUIREMENTS Grade 12 or NQF level 4 National Certificate Troubleshooting experience on Microsoft desktop OS and software related issues is also required. It is also service desk analysts possess competency in call centre management tools. Monthly Salary: Market related
Network Infrastructure