Customer Success Specialist (JB4436) Remote, for applicants living in South Africa R25 000 – R30 000 looking for a self-disciplined and personable Customer Success Specialist to join their growing team client needs. Previous experience in customer support or customer success roles. Familiarity with CRM promptly and effectively to maintain high levels of customer satisfaction. Collaborate with internal teams must verify with Kontak Recruitment. The post Customer Success Specialist (JB4436) appeared first on
courtesy calls to customers. Matric Non negotiable - Min 5 years' working experience in customer service/technical
the following spaces: Capital Markets, Trading, Bond Markets, Global Markets (must have) Exposure to / knowledge
record in business development. Market Research and Analysis: Conduct market research to identify potential within the tech/software industry. Analyse market trends, customer needs, and competitive landscape to inform development strategies. Identify and evaluate new markets and customer segments for potential growth. Lead Generation revenue goals. Collaborate with the sales and marketing teams to create effective sales materials and development team based on client interactions and market insights. Networking and Partnerships: Attend industry
Professional (PMP) and/or PRINCE2 will be an advantage Market Related.
quality control. By fostering internal and external customer satisfaction and enhancing collaborative efforts MK processes and systems. Internal and External Customer Satisfaction: Schedule and chair Operational Meetings all matters that impact on Customer Relationships. Ensure that the Customer Care department understands the requirements into a functional specification Customer interaction/Relationship management experience
Education:
available for a Dynamics 365 Solutions Architect (Customer Engagement) to join their team.
The Solutions
Head: Customer Support Services (FinTech) (JB4497) Rosebank; Johannesburg R65 000 – R80 000 CTC per month An innovative FinTech company seeks a Head of Customer Support Services to join their close-knit team plans into Africa. The Head of Customer Support is pivotal in ensuring customer satisfaction and enhancing experience. This role involves managing and growing the customer service team, improving efficiencies, and optimizing or more years of proven experience managing a customer service team that utilizes various support channels