administrating function for Equipment and Technical Department. • Arrange and scheduling meetings for all technicians referring technical questions or queries to the correct technician. • Responsible for timely and effective customer queries. • Ensure delivery of committed service and overall customer satisfaction. • Seek to constantly
administrating function for Equipment and Technical Department. • Arrange and scheduling meetings for all technicians referring technical questions or queries to the correct technician. • Responsible for timely and effective customer queries. • Ensure delivery of committed service and overall customer satisfaction. • Seek to constantly
reduction by ensuring overtime and time are captured correctly and timeously. Ensure due dates are met by running decisions. Ensure smooth workflow and obtain required service by maintaining liaison with vendors and personnel participating in client progress reports. Ensure the correct and effective use of system hardware and software resolved by investigating potential and actual service problems and by escalating to relevant parties career through guidance and support of management, department and colleagues. Improve personal capability and
reduction by ensuring overtime and time are captured correctly and timeously. • Ensure due dates are met by running • Ensure smooth workflow and obtain required service by maintaining liaison with vendors and personnel participating in client progress reports. Ensure the correct and effective use of system hardware and software resolved by investigating potential and actual service problems and by escalating to relevant parties career through guidance and support of management, department and colleagues. • Improve personal capability
measures as established and set for the Operations Department while Serving as the company's representative objectives. Contributor into the development of the Departments Operations Strategy and into supporting organizational improve cost effectiveness. Ensure that all new services are designed to deliver the levels of availability the final service design to meet operational needs of the business to ensure excellent service delivery enhancements. Understand the interrelationships of services including Systems, Security policy and Core ICT
Systems Analyst Area: Gauteng Industry: Group IT Department Ref No.: TRG 2120 Salary: Market related TCTC root cause analyses to determine and implement corrective actions to prevent reoccurrence of issues Identify performed adequately. Articulate and implement corrective action to ensure master data is appropriately business experience (incl. sales, rental and machine servicing / maintenance) SKILLS Communication & interpersonal
Our client requires the services of an Operations Engineer (Advanced) - Midrand/Menlyn/Rosslyn/Home globally. Ticket and change request creation to service groups responsible to action the request or requirement - from hardware, to software, to business or department-specific applications incl. “Critical Applications” QUALIFICATIONS/EXPERIENCE 3 years working experience in IT IT Service Desk experience highly beneficial ESSENTIAL SKILLS: Alternatively, sufficient IT working experience incl. IT Service Desk, hardware configuration and technical support
responsiveness of applications.
referring technical questions or queries to the correct technician. Responsible for timely and effective customer queries. Ensure delivery of committed service and overall customer satisfaction. Seek to constantly
just including raw data)