We are currently looking for a Help Desk Technician to proactively provide technical and troubleshooting work within a team · Shows initiative The post Help Desk Technician appeared first on freerecruit.co.za
Experience, Skills and Knowledge: Minimum of 5 years' help desk experience Knowledge of computer hardware. Ability
senior customer engineer/ help desk.
- Verify/ identify problems with help desk.
- Contact users
organizational and time management skills Knowledge of help desk software and remote-control tools Strong analytical
), and networking concepts; Familiarity with help desk software, ticketing systems, and remote support
with process owners
new users on all relevant system. Access the Help Desk to record, accept or resolve all IT calls that
new users on all relevant system. Access the Help Desk to record, accept or resolve all IT calls that