environment related challenges
Identify and investigate product related errors
Plan and execute
line support position in the medium term
Investigate product and environment related issues
Add
experience
Troubleshooting and product error investigation
Candidate requirements
Focus on customer
Analyst is responsible for monitoring, detecting, investigating, and responding to cybersecurity incidents and to identify potential threats or incidents. Investigate suspicious activities, security breaches, and recovery efforts. Document security incidents, investigations, and remediation efforts in accordance with
technical teams to translate requirements.
devices; escalate issues as needed.
improvement and risk • Plan and perform special investigations based on customer requirements • Technical Data presented to client Special Investigations: • Special investigations planned and performed based on
Security Incident Response : Assist in the investigation, analysis, and resolution of complex security understanding of malware analysis, forensic investigation techniques, and incident response methodologies
portfolio Claims Data and correlation modelling for investigation process Optimisation of processes impacting
sent to management highlighting all issues for investigation and resolution. To provide a complete and informed
all field devices; escalate issues as needed. Investigate and resolve unassigned transactions and transactions
quality standards, develop and monitor dashboards, investigate incidents, conduct testing procedures, ensure