Areas:
operations of a team of NOC Engineers and NOC Administrators, ensuring optimal Customer service satisfaction
satisfaction by maintaining stable service and ensuring efficient communication workflow.
Key
Areas:
Partner with customers to define business needs and elicit business requirements Produce artifacts that that accurately depict customer needs for product implementation such as business requirements and process Provide support as needed to internal and external customers Assist in the facilitation of estimating discussions PowerPoint, Excel, and Visio Ability to travel to customer locations: up to 30% Exposure to PD/PDE application
Head: Customer Support Services (FinTech) (JB4497) Rosebank; Johannesburg R65 000 – R80 000 CTC per month company seeks a Head of Customer Support Services to join their close-knit team. As a top player in the plans into Africa. The Head of Customer Support is pivotal in ensuring customer satisfaction and enhancing role involves managing and growing the customer service team, improving efficiencies, and optimizing more years of proven experience managing a customer service team that utilizes various support channels (predominantly
Provide Network and Telephone Support
Purpose: Manages the team and the sprints, being responsible for communication, team health and culture win-win agreements within the team. Efficiently structure sprints and teams to partner together, allowing 7 years working experience 2 years of managing a team Required nature of experience: Hands on Android management of Android developers (and iOS devs a plus) Team culture, coaching and development System development Following Procedures Pursuing Goals Team Management 25% Increase team's effectiveness with the following:
Responsibilities
- Ensure team goals are aligned to BU strategy, documented, clearly
Assist the business analysts, developers and team leaders in resolving design issues.
- Assisting
Team Lead: Investigations Projects – Bromhof – Gauteng Job Type:Permanent Job Level:Skilled Experience:Between Experience:Between 5 – 7 Years Summary Team Lead: Investigations Projects – Bromhof – Gauteng Position Reporting direction of the Investigations and Anit-Corruption team to ensure that the department’s primary objectives activities. This position requires an experienced leader of people and projects with the ability to lead start to finish whilst successfully managing a small team. Description KEY ACCOUNTABILITIES OUTPUT 1: INVESTIGATIONS
applications in the Python Framework 3 years leading a team Skilled in development for public cloud platforms
adaptable to new requirements. Work effectively in a team environment and follow/develop product software technical leadership to the development team and other teams within the company. Relevant tertiary qualification relevant experience as a developer as part of a team in a software development environment. A strong relevant experience as a Team Lead Integration developer as part of a team in a software development Skills and Knowledge Requirements: Experience with team development tools: Use of source control applications