Tasks and responsibilities include: Provide pre-sales technical assistance, install and configure the company's equipment in client offices, and follow-up with support as required. Install, maintain and troubleshoot Windows PCs, Apple Mac and smartphones hardware, operating systems, applications. As
Key TASKS : Provide both on and off-site technical support and consultancy to prospective and existing
Job Title: Technical Support Analyst
Employment Type: Permanent
TECHNICAL SKILLS AND SUPPORT REQUIRED:
QUALIFICATIONS AND EXPERIENCE
Grade 12/Matric or equivalent qualification.
Minimum 3-5 Years industry experience in technical administration.
Experience with ERP (SAP, Business Central or Navision).
Computer Literate (Word, PowerPoint and Excel).
Description To lead a team of second line technical support agents, ensuring swift and effective resolution
Description To lead a team of second line technical support agents, ensuring swift and effective resolution
Dynamics 365 Support Technical Engagement Lead to join their team.
A Support Technical Engagement Microsoft or relevant vendors for advanced technical support when issues cannot be resolved internally implementation team
Key Responsibilities: Handling Second Level Technical support to both internal and external Treasury Systems Resolving complex client queries. Analysing technical support issues. Importing client data. Modifying database at least 2 years working experience in a Technical Support role preferably at a Fintech Company Minimum
Key Responsibilities: Handling Second Level Technical support to both internal and external Treasury Systems Resolving complex client queries. Analysing technical support issues. Importing client data. Modifying database at least 2 years working experience in a Technical Support role preferably at a Fintech Company Minimum
Technical Support: