Accountabilities, Measures & Interfaces
- Providing technical support to end users on hardware, software
continuity
- Liaising with service providers and contractors that provide cybersecurity, connectivity and
Administering and providing support for tickets logged on the ICT service desk
- Providing monthly and
Administrator for a reputable company based in Centurion. Providing technical support to end users on hardware, software continuity. Liaising with service providers and contractors that provide cybersecurity, connectivity and Administering and providing support for tickets logged on the ICT service desk. Providing monthly and quality
Responsible for providing presales technical support and service to customers of the Company. Works with implementation for their customers. Provide pre- and post-sales support. Provides technical training. DUTIES & service to customers of the Company Generate and provide bill of materials as requested by the sales staff through presales engagement and partner training. Provide presentation and demonstrations for end users on vendor products and other distribution activity. Provide internal updates on a regular basis. Represent
client is a multi-vendor, value-added solutions provider with branches in Johannesburg, Durban and Cape potential clients. MAIN DUTIES & RESPONSIBILITIES: Provide telephone, face to face and online support to the IT system requirements within the agreed SLAs Provide customer service and manage accounts to retain retain a long term business partnership You must provide high level of product knowledge to enable you to understand
IT Technician provides computer or network support for the organization, employees, and customers. They to quickly get to the root of their problem. Providing timely and accurate customer feedback. Talking Supporting the roll-out of new applications. Providing support in the form of procedural documentation
multinational software and consulting group that provides sustainable resource, process and technology solutions overarching end to end design into detailed designs and provide technical leadership to the software developers Experience producing detailed designs Must have provided technical leadership to a couple of Software Developers
compiling of quotations as per request. Assist and provide feedback on all customer care requests and referring all client interactions, request, and queries. Provide assistance with any support and administration duties required by Technicians and customers. Providing technical support to clients via email and telephone all issues for investigation and resolution. To provide a complete and informed response on first contact constant and regular follow up with customers. Provide support to technicians and any administration or
join their company. Purpose Of The Position: Providing administrative support to the aftersales & receive prompt and effective support. This includes providing technical support, answering client questions analyse problems, identify the root cause, and provide appropriate solutions to clients' issues. Have understanding of the company's products and services to provide appropriate solutions to clients' problems. Knowledge customers in a professional and courteous manner and provide prompt and effective support. Knowledge of aftersales
join their company. Purpose Of The Position: Providing administrative support to the aftersales & receive prompt and effective support. This includes providing technical support, answering client questions analyse problems, identify the root cause, and provide appropriate solutions to clients' issues. Have understanding of the company's products and services to provide appropriate solutions to clients' problems. Knowledge customers in a professional and courteous manner and provide prompt and effective support. Knowledge of aftersales
Purpose Of The Position: