Ticket Agent Jobs in Gauteng

Support Agent

Johannesburg

 13000 Monthly

Responsibilities:

• Response to tickets and helpdesk queries logged
• Development ng>Database Querying
  The support agent will need to use TSQL to query the many databases

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Contact Centre Agent Alberton

 Altron Fintech

Alberton

Do You Have What It Takes? Are you energetic and an innovative out of the box thinker? Do you have a great “can-do” attitude? Are you passionate about providing exceptional service and solutions that matter? Do you enjoy working in a high paced ever-changing environment? Our employees are the he

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Customer Support Agent Sandton

 Unite Recruiting

Sandton

Digital Solutions First line of engagement via telephone and email. Deliver support to resolve various issues related to audio and visual solutions, account administration, suppliers, and general business. Resolve issues and attend to enquiries within given time frames Remotely troubleshoot audio an

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Noc Agent Bryanston NEW

 Swift Recruitment Ltd

Bryanston

 R20 000 - R25 000

Purpose of the role The agent in this role is responsible for attending to any/all client queries and required to assist clients telephonically and via a ticketing system which is used to log faults and queries technical information to Service desk or call out agent when assisting with errors on site •Maintain existing fault tickets to afterhours and weekend teams Other administrative requirements of the role •Ticket management Time Management and Individual Admin Management •Tickets are to be updated daily with work notes or discussions

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Operations Specialist Midrand

 Isanqa

South Africa

incident handling Tickets can be opened as service request or real incident tickets. The solution time time is equal for both ticket types. There are no exceptions concerning public holidays. Service time DAM DAM operations concerning ticket handling: Critical/High/medium/low: 724 Solution time DAM operations operations concerning incident ticket handling: Critical: 1 Std. High: 4 Std. Medium: 17 Std. Low: 35 Std. Solution time DAM operations concerning service request ticket handling: Critical: 1 Std. High: 4 Std. Medium:

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Senior System Operator Randburg

 Isanqa

South Africa

instructions. Event Monitoring ensures incident tickets for each alert and records corrective actions with knowledge of problem management processes and ticketing systems. Ability to function on a team and possess SDSF, and Mainframe Monitoring.' Knowledge of ticketing tools. Strong problem-solving ability and skills Operator. TSO/ISPF, JES, Z/OS Scheduling Tools. Ticketing System. ITIL Foundation advantageous. Basic understanding

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Field Controller Witbank NEW

 Express Employment Professionals Sa - Midrand

South Africa

 R15 000 - R18 000

Plan tickets for teams every day (Project Management) Manage numerous teams and track daily tickets. Manage teams have completed daily summaries. Closing of tickets. Vehicle management (rentals, inspections etc.)

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Junior Network Engineer Ruimsig

 Lesley Snyman And Associates

South Africa

 R220 000 - R250 000 Per annum Cost to Company

Understand and use ConnectWise to effectively manage tickets to resolution Basic Exchange and File Server Administration installation, and full testing Complete RFQ within tickets for quotes Customer interaction and communication

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Voice Engineer Rosebank

 Reflex Solutions Ltd

Johannesburg

support of products as listed above Keeping CRM tickets up to date - from initial assignment to completion presales for new clients Manage L1 engineers, ensure tickets are updated timeously Assist with Product demonstrations

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Network Engineer Waterkloof, Pretoria

 Stem Connect

Waterkloof

onsite installations Log and attend to tickets using internal ticketing tool Monitor network via monitoring

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