documentation and handover to maintenance / call centre and accepting handover from presales for new engineer role PABX certifications Avaya IPO, ACCS (call centre) certifications and experience Solid networking and maintenance of VoIP based PABX systems and call centres Working knowledge of different provider links
WhatsApp requests and queries in an inbound call centre environment, maintaining standards of high customer service desk analysts possess competency in call centre management tools. Monthly Salary: Market related
WhatsApp requests and queries in an inbound call centre environment, maintaining standards of high customer service desk analysts possess competency in call centre management tools. Monthly Salary: Market related
accurately, writing and executing test cases using the centre tools, and also to do bug tracking, integrating
Digital Transformation services with delivery centres in Johannesburg and Cape Town, South Africa and
Digital Transformation services with delivery centres in Johannesburg and Cape Town, South Africa and
E-mail Nokuthula on nokuthulag e-Merge.co.za or call her for a chat on 011 463 3633 to discuss this and
Contact Nokuthula a t nokuthulag e-merge.co.za or call her on 011 463 3633 to discuss this and other opportunities
network
assist in projects, MASS information uploads. Log calls on helpdesk ticketing system (e.g. SysAid) for new