Collaborate on developing e-commerce customer experience and operational plan to support business objectives Analyse data and performance of e-commerce customer experience to draw performance insights, identify gaps and orchestration & improvement Manage online customer experience optimising for sales and customer sentiment, industry accepted customer experience metrics Relevant qualification or experience in Data Analytics/Process Analytics/Process management. 5 years' experience in Customer Service Experience in online customer journey mapping
/>Job Title: Automated Tester with API Experience
Employment Type: 6 Months
automation.
BACKGROUND AND EXPERIENCE REQUIRED:
ng>Database Querying
The support agent will need to use TSQL to query the many databases
services
Services experience will be an added advantage Years of Experience 1 – 2 Years Call Centre experience will
Matric Non negotiable - Min 5 years' working experience in customer service/technical support/IT support
Law or Information Technology). 2-3 years BEE experience. Must have a valid driver's license and own reliable
Apps, Power Automate, Power BI, and Power Virtual Agents to meet business requirements. Customization and applications to enhance functionality and user experience. Integration: Integrate Power Platform solutions Apps, Power Automate, Power BI, and Power Virtual Agents. 2. Customized and configured Power Platform applications solutions with existing systems and applications. - Experience with integrating Power Platform with Microsoft and support to end-users and stakeholders. - Experience providing training and support to end-users,
Apps, Power Automate, Power BI, and Power Virtual Agents to meet business requirements. Customization and applications to enhance functionality and user experience. Integration: Integrate Power Platform solutions Apps, Power Automate, Power BI, and Power Virtual Agents. 2. Customized and configured Power Platform applications solutions with existing systems and applications. - Experience with integrating Power Platform with Microsoft and support to end-users and stakeholders. - Experience providing training and support to end-users,
comprehensive technical support and training to brokers and agents. Spearhead risk management initiatives and operational tertiary qualification. 5 years of experience in short-term insurance. Experience with technical underwriting
comprehensive technical support and training to brokers and agents. Spearhead risk management initiatives and operational tertiary qualification. 5 years of experience in short-term insurance. Experience with technical underwriting