is sought to fill the role of an IT Operations Manager for a cutting-edge FinTech company. You will provide workplace modernisation, and technology vendor management. The role is diverse and requires an individual experience of at least 10 years' in a technical management role with a focus on service delivery with a frameworks. DUTIES: Infrastructure Support Management - Lead and manage the Infrastructure Support team, providing procedures for Incident Management, Service Request Fulfillment, and Escalation Management. Monitor service
overcome them. Manage backups and tape rotation (Veeam). Exchange Server mailbox maintenance. Monitor support documented and mapped out correctly. Ensure maintenance schedules are maintained and contribute to the (Patch/Backup/Asset/Security Management). Ability to identify and manage technical risks. Cybersecurity (2016/Online) administration SQL 2012/2019 (maintenance) VMware 6/7 (ESX) administration Switch &