Software Development Solutions External Client Service Account Manager – Gauteng Permanent position Matric working experience in the IT software solutions services rendered to EITHER: the Pension, Provident and or other Financial services /OR Healthcare Industries or other financial services Must have Project Managing full cost to company per month The post Client Service Account Manager appeared first on freerecruit.co
dynamic and visionary Product Owner to lead the Customer Onboarding function at our esteemed client involved concluded ‘sales’ (new bank customers or new products for existing customers) through a seamless, efficient direction of customer onboarding, optimising commercial outcomes, and delivering a superior customer experience advanced and automated onboarding process that wows customers, maintains simplicity and intuitiveness, and is fintech industry, preferably with a focus on digital customer onboarding.
At APP we provide managed services for end user computing, ICT resourcing, project management and consultation
Certifications
ve customer-centricity
e-mail, chat Creating documentation and delivering customer and staff training where required OFFICE BASED not exclusive to: Deliver a first-class service to our customers Answer questions and troubleshoot issues high-quality updates to customers on a regular basis. Correctly set the customers' expectations. Deliver Management: Take accountability for cases in the department, mitigating risks and providing support and escalation team Team Working, acting as technical lead in department, manage continuous improvement activities/projects
specialisation. Drive customer-centricity Maintain a high level of impact on other departments to support improved client and stakeholder needs, satisfaction and service delivery Knowledge Management Ensure that adequate disciplines when participating in projects. Represent department or project on appropriate committees related specialization. Drive customer-centricity Maintain a high level of impact on other departments to support improved client and stakeholder needs, satisfaction and service delivery Knowledge Management Ensure that adequate
incoming customer incidents and requests. The team provides support to our global customer base covering severity of the incident and appropriately set customer expectations To gather information, interpret investigative and problem solving support skills To keep customers regularly updated through their incident life develop clear communication channels with other departments/teams, as necessary, in order to lead resolution with our Development teams, defining and testing custom solutions to reported issues To maintain an up-to-date
CyberPro Consulting is a professional services company servicing the South African, European and Australian Oracle. We offer the highest quality professional services at competitive rates combined with flexible engagement turnkey options to onsite contractor services. CyberPro's services: 1. AWS and Microsoft Azure 2. Software consultants, CyberPro has a 24-year track record with a customer base ranging from enterprise to midsize businesses specialisation. Drive customer-centricity · Maintain a high level of impact on other departments to support improved
CyberPro Consulting is a professional services company servicing the South African, European and Australian Oracle. We offer the highest quality professional services at competitive rates combined with flexible engagement turnkey options to onsite contractor services. CyberPro's services: 1. AWS and Microsoft Azure 2. Software consultants, CyberPro has a 24-year track record with a customer base ranging from enterprise to midsize businesses specialisation. Drive customer-centricity · Maintain a high level of impact on other departments to support improved