Call First Recruiters Jobs in Johannesburg
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Call Coordinator Midrand
Datacentrix
Midrand
We are looking for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident and requests from initiation to completion. The Call or Incident Coordinator is responsible for successful coordination of a request until total closure. Adherence to call lifecycle processes and procedures. Ensure the phone times Ensure 98% of all calls are answered within 30 seconds. Update the call at least once a day with business and the customer Ensure the call classification matches the call description Ensure detailed and
share this job on whatsappMcse Engineer Midrand
DatacentrixMidrand
Datacentrix is looking for a certified First Line Support Engineers with MCSE certification to be based based full time at our Midrand offices. The First Line Support Engineer will be responsible for the efficient Level Agreements and contribution toward positive first call resolution rates and overall Service Level Agreements concept of an SLA and OLA Responsibilities: The First Line Support Engineer is responsible for the capturing company's Call Management System. Required to ensure that every opportunity that can result in a First call
Helpdesk Team Lead Rosebank
Reflex Solutions LtdJohannesburg
Dashboards for proactive and reaction action. Ensure a First Contact Resolution score in line with set target monthly. FCR is defined as a ticket resolved at first contact or by a single resource in under 1 hour to Grave management of calls . Provide Daily feedback on Call Management and call Quality , to Manager evaluating department activities. Maintains staff by recruiting, selecting, orienting, and training employees Key Results : Improvement in First Call Resolution (FCR) to 70% on all calls logged to Service Desk Objective
C# Software Engineer Bedfordview
E-merge It RecruitmentBedfordview
which is a Permanent position (HYBRID with the first few weeks in-office) based in Bedfordview offering Contact Nicole Flatscher a t Nicolede-merge.co.za or call her at 011 463 3633 to discuss this and other opportunities change of scenery? E-Merge IT recruitment is a specialist niche recruitment agency. We offer our candidates
Full Stack Developer Johannesburg
E-merge It RecruitmentJohannesburg
ecosystem Experience with responsive design and mobile-first development Familiarity with RESTful APIs and Git Contact Nicole Flatscher nicolede-merge.co.za or call her on 011 463 3633 to discuss this and other opportunities change of scenery? E-Merge IT recruitment is a specialist niche recruitment agency. We offer our candidates
Senior Front End Developer Johannesburg
E-merge It RecruitmentJohannesburg
ecosystem Experience with responsive design and mobile-first development Familiarity with RESTful APIs and Git Contact Nicole Flatscher nicolede-merge.co.za or call her on 011 463 3633 to discuss this and other opportunities change of scenery? E-Merge IT recruitment is a specialist niche recruitment agency. We offer our candidates
Customer Success Specialist (jb4436)
FreerecruitCentral Johannesburg
background. Availability to conduct 20-30 minute calls throughout the day, based on client needs. Previous Responsibilities: Conduct personalized one-on-one video calls with clients to offer support and guidance. Assist Fields can be viewed on our website. Kontak Recruitment Disclaimer: Equal opportunity: All backgrounds No direct link: Advert is not tied to Kontak Recruitment. We assist in the employment process ONLY. Applicant verify with Kontak Recruitment. The post Customer Success Specialist (JB4436) appeared first on freerecruit
Masterdata Administrator Johannesburg
Diplomat Distributors Sa Pty LtdJohannesburg
Diplomat South Africa is recruiting for the role of Master Data Administrator in the IT Department to approval of technical data sheets and labels. Provide first line support on operational processes and applications assist in projects, MASS information uploads. Log calls on helpdesk ticketing system (e.g. SysAid) for new
Senior Front End Developer Johannesburg NEW
E-merge It RecruitmentJohannesburg
1000000 Expertise in responsive design and crafting mobile-first masterpieces. API Aficionado: Navigate RESTful APIs ability. Contact Phindi a t phindileme-merge.co.za or call her at 011 463 3633 to discuss this and other opportunities change of scenery? E-Merge IT recruitment is a specialist niche recruitment agency. We offer our candidates
Desktop Support Technician Waverley, City Of Johannesburg Metropolitan Municipality
Vox TelecomSouth Africa
optimal workstation performance. To provide immediate first line support and daily assistance of all IT related escalation of any issues and calls. Ensure prompt feedback to all calls assigned and do follow ups with function – logging and maintaining all support calls Matric CompTia A Essential CompTia N or IT Diploma
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