regulatory requirements, industry standards, and internal policies.
The main purpose of the is to resolve IT related issues logged via the Service Desk, remotely and telephonically. IT Desktop and Technical Support Investigating desktop related incidents. Working with OS platforms and administrative functionalities Providing Desktop and Technical Support services Pr
A leader in the Insurance field is on the look out for Inbound Contact Centre Consultant to form part of their Team.
This role requires the incumbent to successfully achieve the requisite regulatory checks, qualifications and accreditation to be classified as a Representative (Rep) and Supe
Africa Manager (International Logistics)
Johannesburg
Excellent Company with an International Network for an Africa Manager. Reporting to the International Logistics Director Director, you will be responsible for Africa agent performance and relationship management, identifying r />Africa Agent Network Management
Service Desk Agents I to join our team. As a Service Desk Agent, you'll play a pivotal
Requirements:
Team, Merchants Department, Impacted Call Centre Agents.
ies
dentify and source relevant data from various internal systems (CRM, ERP) and external sources (market ence, feeling of ownership, and attitude of an agent of transformation.
Proactivity in
Team, Merchants Department, Impacted Call Centre Agents. Merchant Socialisation: Socialisation sessions Understand and document issues and challenges faced by internal staff in transitioning to the new process as well