customers. to provide behavioural analysis and scoring to drive promotions.
customers. to provide behavioural analysis and scoring to drive promotions. Management of online loyalty
reporting all findings and ensuring the overall score remains satisfactory. The candidate must possess risk assessment to maintain a satisfactory Alice score. Duties and Responsibilities: Access to Programs reporting all findings and ensuring the overall score remains satisfactory. The candidate must possess risk assessment to maintain a satisfactory Alice score. Sandton, Gauteng R40 000 to R45 000 a month CTC
consultants to be done monthly to ensure excellent NPS scores. General Admin including: Schedule Management (Daily
Achievement of consistently high ROCC audit scores.
Implementation of corrective and
Achievement of consistently high ROCC audit scores.
Implementation of corrective and
reaction action. Ensure a First Contact Resolution score in line with set target and report on this weekly/
Provide advice on weightings.
o Evaluate, score and validate the RFI & RFP response.
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process. o Provide advice on weightings. o Evaluate, score and validate the RFI & RFP response. - Create