About the job The Technical Support Agent will be responsible for delivering exceptional client service escalations and complaints from clients. Support Agents deal mainly with inbound technical support and trouble-shooting queries. It is the responsibility of the agent to ensure that all issues are thoroughly investigated Recommended Requirements and Experience: • Previous call-centre experience in a customer services capacity, preferably Troubleshooting skills • Passionate about customer service Salary: On request The post Support Technician Level 1
systems to improve commercial outcomes, such as a new agent portal or new data pipelines for core credit analytics
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