About the job The Technical Support Agent will be responsible for delivering exceptional client service escalations and complaints from clients. Support Agents deal mainly with inbound technical support and trouble-shooting queries. It is the responsibility of the agent to ensure that all issues are thoroughly investigated Recommended Requirements and Experience: • Previous call-centre experience in a customer services capacity, preferably
systems to improve commercial outcomes, such as a new agent portal or new data pipelines for core credit analytics
Should a suitable opportunity arise, we will contact you and request your permission to submit your
suitable opportunity arise in the future, we will contact you and request your permission to submit your