to train new trainees and develop the existing agent capabilities. Can confidently deliver required courses to train new trainees and develop the existing agent capabilities. Can confidently deliver required courses Coordinate with Grad bay Manager to help transition agent from Training to Grad bay as per expectations · Coordinate with Grad bay Manager to help transition agent from Training to Grad bay as per expectations ·
to train new trainees and develop the existing agent capabilities. Can confidently deliver required courses Coordinate with Gradbay Manager to help transition agent from Training to Gradbay as per expectations Coach Coordinate with Gradbay Manager to help transition agent from Training to Gradbay as per expectations Keep
Daily IT technical desktop level support to the agents in the call centre Handing the daily IT Incidents
adverse events and medical enquiries to the relevant person in quality assurance/ pharmacovigilance/ medical All personal information received will be processed in accordance with The Protection of Personal Information
our values of People Matter, Mutual Respect and Personal Excellence guide us in how we work with our clients develop their skills and knowledge. To virtual and in-person socials to give our teams the opportunities to (Linux, Websphere, networking, security, etc.). Personal Attributes Aspiration or exposure towards solution
Analyst. Ability to lead, work in a team, inter-personal skills, etc. Lead and oversee a team of professionals and written) skills. User liaison and good inter-personal skills. Presentation and facilitation skills:
Resources: Ability to lead, work in a team, inter-personal skills, etc. Lead and oversee a team of professionals and written) skills. User liaison and good inter-personal skills. Presentation and facilitation skills:
creativity – Liaise with members of the technical team Personal Skills: – Inquisitive – Inventive – Capable of
businesses processes Experience gained in travelling personally oneself to the External Clients at their premises
an exciting opportunity for a highly analytical person with a knack for data analysis. Involving manipulation