This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join
This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join
understanding of customer service, architecture and Contact Center platforms, tools and technologies. Demonstrate Centre's and Contact Center key metrics Excel with evaluation of emerging Contact Center technologies Planning frequent dialler issues. All round understanding of inbound and outbound contact centres & the various large scale corporate Contact Center applications. Recent Genesys Contact Center product experience and competencies email Contact Center technologies including SIP, TDM, CM, Intelligent Call Routing, IVR, Call Routing, WFM
Executive to join our dynamic debt collections contact center. The BI Executive will play a crucial role in enhancing business contexts. - A solid understanding of contact center processes and technology would be an added advantage business contexts. - A solid understanding of contact center processes and technology would be an added advantage
Experience with Agile software development and call centre/logistics environments. Excellent communication ability. Contact Phindi a t phindileme-merge.co.za or call her at 011 463 3633 to discuss this and other opportunities
the requirements, please apply today, or give us a call on 021 180 4090 and one of our consultants will
the requirements, please apply today, or give us a call on 021 180 4090 and one of our consultants will
Management 2 - 3 years' experience in Fraud Risk and/or, Call Centre environment is essential SQL experience is fraud mitigate exposure. Ensure that Fraud cases (calls and emails) are actioned to provide assistance /
Management 2 - 3 years' experience in Fraud Risk and/or, Call Centre environment is essential SQL experience is fraud mitigate exposure. Ensure that Fraud cases (calls and emails) are actioned to provide assistance /
the requirements, please apply today, or give us a call on 021 180 4090 and one of our consultants will