IT Support Manager required in Westville Durban. Job Purpose: Supervises information technology (IT) (IT) support staff; oversees computer system and software maintenance and repair; assists with computer equipment maintains networks and connectivity for users.IT Support Manager Job Duties: Coordinates training and orientation continually assesses needs and requirements, Organises support, troubleshooting, and repair for IT equipment and technology and component vendors ● Oversees IT support department staff, including education, training
applications System operational and technical application support according to standards End user training and development between processes and applications Ensure solution supports business process Responsible for developing functional
business objectives in tandem with Risk, Client Support, Information Technology and CAMS across agreed expenditure relative to agreed budgets. Facilitation and support of client engagement requirements as and when required collection strategy Implementing and providing support to employees to ensure collection strategy is executed collections strategies and liaise with relevant support departments to formulate action plans to improve
business objectives in tandem with Risk, Client Support, Information Technology and CAMS across agreed expenditure relative to agreed budgets. Facilitation and support of client engagement requirements as and when required collection strategy Implementing and providing support to employees to ensure collection strategy is executed collections strategies and liaise with relevant support departments to formulate action plans to improve
level implementation 2. Operational Business Support Support Users with systems problems 3. Investigations
database management DB Administration 2 After hours support on critical services, at Management's discretion
the company's networking equipment to include supporting business operations, addressing technical escalations reliability of services Technical support: provide expert-level support to both internal teams and external
developers and provide technical guidance and support as needed. Participate in code reviews and provide
skills Duties: Work closely with Management and support functions to understand and highlight suspected
analysts, providing guidance, mentorship, and support. Oversee the collection, storage, and analysis