generating and implementing new ideas – Thinks outside the box – Team player – Passionate about digital
and software. Ability to work under pressure and outside of normal hours. Must be prepared to work shifts
MAIN PURPOSE OF JOB Ensuring that the Operational systems and End user systems meet all business and in the IT & Operational systems Encourage Pro-active dialogues with the Operations Department Continuously Continuously monitor the operational systems and equipment to ensure that they are stable and working correctly synchronisation and alignment of data within operational systems. Ensure data integrity is maintained are kept up-to-date. Provide IT support for operational systems data and performance analysis Maintain
role in driving the success of outbound calling operations by ensuring that the dialler system is optimized and execute strategies for optimizing dialler operations in alignment with organizational goals. Lead drive operational efficiency and effectiveness. Develop and manage budgets for dialler operations. Manage Identify and mitigate risks associated with dialler operations, including data security risks, compliance violations Computer Sciences or National Diploma in IT or operations management or equivalent experience. Experience
Management of the vast IP system to ensure over 95% operational uptime, and setup of the software analytics on on the installed technology to meet specific operational challenges on site (training on the software software will be provided) Managing the day-to-day operations of 2 staff members on site. This includes, but
Management of the vast IP system to ensure over 95% operational uptime, and setup of the software analytics on on the installed technology to meet specific operational challenges on site (training on the software software will be provided) Managing the day-to-day operations of 2 staff members on site. This includes, but
business operations and achieve more effective and cost beneficial enterprise-wide IT operations. KEY RESPONSIBIITY business operations and achieve more effective and cost beneficial enterprise-wide IT operations. Overseeing with company managers on internal and external operations that are impacted by the capture, storage, processing
Specialist, the job holder is expected to: Solve most operational and current and future skills requirement problems applications resolve all design inconsistencies and operational and logistical problems within the ambit of responsibility systems effectiveness and utilization. resolve all operational issues and user queries related to HRIS. Internal Administrators Employees and department managers, operational teams, and users IT Service Delivery Managers the job holder is expected to: Make tactical operational decisions that fall within the ambit of responsibility
completeness of all data master files Performing the operational establishment and preventive maintenance of backups responsibility for the processes, procedures and operational management associated with system security and and instructions, and recording and detailing operational procedures and system logs Ensuring that the
guidance and training in application software and operational procedures Analysing, evaluating and diagnosing hardware, printers, Internet, email, databases, operating systems and security systems Testing, identifying documentation such as procedural, instructional and operational guides and manuals, technical reports and specifications