quality analysis on call and ensure fast turnaround time on ticket resolution. Oversee the tickets to completion efficiency of the team. Be the point of contact for all time and attendance issues the team member might have once-off projects which may be assigned from time-to-time. Demonstrate professional skills and a high Engineer (MCSE) (advantageous). Experience with Office 365 and Azure (advantageous). ITIL Foundation certification
ICEBOLETHU SECURITY SERVICES ICEBOLETHU GROUP: HEAD OFFICE - DURBAN REFERENCE NUMBER: ISS/GSM/G/OPS220524
GROUP RISK AND COMPLIANCE ICEBOLETHU GROUP: HEAD OFFICE - DURBAN REFERENCE NUMBER: IG/GR&C/GRM/220524
model. • Main interface between Results Delivery Office (RDO) and workstreams - accountable for ensuring
model. • Main interface between Results Delivery Office (RDO) and workstreams - accountable for ensuring