Execution and delivery on projects, enhancements and resolving Production issues. Elicitation of business and product rules for projects/enhancements that are to be configured into Compass. Guide the Development teams to break down large and complex user stories into simplified versions for executio
installation. Provide effective remote and on-site IT assistance to end users. Ordering and managing printer toners
practices and procedures. Identify solutions to enhance cost effectiveness and increase operational efficiency procedures to maintain service delivery. Ensure cost efficiency through financial and corporate governance