and resolving Production issues. Elicitation of business and product rules for projects/enhancements that are to be configured into Compass. Guide the Development teams to break down large and complex user stories Coordinate project/enhancements with software developers, stakeholders, project managers and software retrospectives, and sprint reviews. Evaluate existing business processes and put forward process improvement DevOps experience an advantage. Qualifications: Business / System Analysis certification/qualification
maintain the Windows server estate and where possible develop automation tasks to improve organizational efficiencies issues, performance troubleshooting, partner with development teams on complex issues, and leverage tools/scripts tools/scripts to automate process improvements. Develop and maintain documentation related to technology installation and operational standards. Contribute to the development of and implement tactical and strategic plans existing business processes and systems. Keep abreast of market trends and business development opportunities