efficient logging and response to customer requests, adherence to specific Operational Level Agreements and contribution next shift for further resolution. Required to adhere to all Service Desk and Client specific processes it must be followed by email or telephone call Adherence to the Call Lifecycle Management Processes and
Responsibilities:
- Process incidents and ensure adherence to SLA standards
- Manage SAP BW transport
shift for further resolution.
transactions, role creations, etc.
- Implement and adhere to SAP security requirements and guidelines within
cyber security policies to ensure security policy adherence related to VFS and DLS Support the development
cyber security policies to ensure security policy adherence related to VFS and DLS Support the development
for Application owners, including governance adherence. Ensuring that applications are compliant, secure
approach to software development/design process and adhere to Agile Methodology.
approach to software development/design process and adhere to Agile Methodology. Attend all team meetings
Ensuring that coding standards and best practices are adhered to. Delivery of product demonstrations to stakeholders ensure quality. Ensuring that the feature team adheres to the software development lifecycle. Collaborate