Programming
previous IT Service Desk experience Excellent data capture and typing skills Must be able to use all Microsoft Line Support Engineer is responsible for the capturing of customer requests from varied inbound sources for effective, detailed and accurate request capturing Accountable to confirm customers' information
various parties, driving results, verification and capturing of information into the Service Desk Application description Ensure detailed and accurate solution is captured into the call when resolving the call Responsible resolution Responsible for ensuring that all details captured into call management system are accurate, error
Programming SapScript and Smartforms Batch Data Capture (BDC) Function Modules and BAPI's Enhancements Programming SapScript and Smartforms Batch Data Capture (BDC) Function Modules and BAPI's Enhancements Programming • SapScript and Smartforms • Batch Data Capture (BDC) • Function Modules and BAPI's • Enhancements Programming • SapScript and Smartforms • Batch Data Capture (BDC) • Function Modules and BAPI's • Enhancements
pre-migration sheet (custom) • Project pre-migration data capturing • Project Migration audit (following day according Checklist delivery • Project Post-Migration data capturing and reporting • Client & co-ordinating company
feasibility. Technical Test Case creation. Clear defect capturing. Defect workflow adherence. Managing and communicating
Writing test cases, Test Execution, and Defect capture. Planning and effort estimation for test case execution
Programming & SAP Script and Smartforms. Batch Data Capture (BDC). Function Modules and BAPI's. Enhancements