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Call Centre Agent%2cuti Jobs in Midrand, Gauteng

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Mcse First Line Support Engineer NEW

Midrand

requests from varied inbound sources into the companys Call Management System.

  • Required to ensure that can result in a First call resolution is taken in a bid to achieve the First Call resolution rate defined specific processes
  • Ensure that 98% of all calls are answered within 30seconds
  • Accountable confirm customers information
  • Update the call at least once a day with all correspondences and customer
  • Ensure that the call classification matches the call description
  • Ensure that

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    • Sap Consultant Midrand NEW

     IsanqaMidrand

    support Interaction with clients through meetings, calls and emails Testing CR's (Change Requests) and preparing support • Interaction with clients through meetings, calls and emails • Testing CR's (Change Requests) and

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