quickly get to the root of their problem. Providing timely and accurate customer feedback. Talking staff through resolved. Replacing or repairing the necessary parts. Supporting the roll-out of new applications. Providing procedural documentation. Managing multiple cases at one time. Testing and evaluating new technologies. Conducting
provide solutions to enhance their experience. Be a part of an innovative environment focused on excellence Problem-solving capabilities - Ability to work as part of a team - Ability to work interdependently as well as independently and to submit deliverables on time and with excellent quality - Excellent interpersonal
work as part of a team, interdependent as well as independently, and submit deliverables on time and in
Willing and able to travel, for up to 2 weeks at a time (international).
WHICH
Working with Jira and Confluence. - Ability to work as part of a team. - Ability to work interdependently as well as independently and to submit deliverables on time and with excellent quality. - Excellent interpersonal Communication - Problem Solving - Planning - Listening - Time Management
Attending of all Agile ceremonies and actively taking part in the ceremonies Adherence to the ZA IT HUB rules work as part of a team, inter dependant as well as independently and submit deliverables on time and in able to travel extensively, for up to 2 weeks at a time (international). Excellent interpersonal and organizational
form part of a larger team and must be a good team player. Responsibilities • Providing timely technical of professionalism and customer service at all times. • 24x7 standby. • Manage and perform code deployments Ensuring all required documentation is completed on time and uploaded to the required directories. • Ensure are completed via the Freshdesk tool. • Acceptable Time management and meeting of deadlines • Acceptable
work as part of a team, interdependent as well as independently, and submit deliverables on time and in Willing and able to travel, for up to 2 weeks at a time (international). WHICH QUALIFICATIONS/EXPERIENCE
both independently and as part of a team, delivering high-quality results on time.
Problem-solving capabilities
- Ability to work as part of a team
- Ability to work interdependently
well as independently and submit deliverables on time and with excellent quality
- Excellent interpersonal
in a distributed team
- Ability to work as part of a team, to work interdependently as well as independently
- Submit deliverables on time and with excellent quality
- Excellent interpersonal