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Call Center Agent Mtn Or Vodacom Jobs in Midrand

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Call Coordinator Midrand

 DatacentrixMidrand

We are looking for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident and requests from initiation to completion. The Call or Incident Coordinator is responsible for successful this creates strict timelines for a Service Desk Agent to work within. Key Skills/Competencies: Matric customer satisfaction is achieved. A Service Desk Agent is responsible for the management of incidents and is communicated to the customer. A Service Desk Agent is responsible to drive various resolver parties


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Mcse First Line Support Engineer NEW

Midrand

requests from varied inbound sources into the companys Call Management System.

  • Required to ensure that can result in a First call resolution is taken in a bid to achieve the First Call resolution rate defined specific processes
  • Ensure that 98% of all calls are answered within 30seconds
  • Accountable confirm customers information
  • Update the call at least once a day with all correspondences and customer
  • Ensure that the call classification matches the call description
  • Ensure that


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  • Mcse Engineer Midrand

     DatacentrixMidrand

    Agreements and contribution toward positive first call resolution rates and overall Service Level Agreements requests from varied inbound sources into the company's Call Management System. Required to ensure that every can result in a First call resolution is taken in a bid to achieve the First Call resolution rate defined Client specific processes Ensure that 98% of all calls are answered within 30seconds Accountable for effective Accountable to confirm customers' information Update the call at least once a day with all correspondences and


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    Voice Engineer Midrand

     Reunert LimitedMidrand

    team. Role Mission Ensuring that all Open Service calls are resolved within the stipulated timeframes, by architecture and platforms. Participate in a 24x7 call-out rota when required, and scheduled overtime during


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    Sap Sd Functional Consultant (expert)

    Midrand

  • Interaction with clients through meetings, calls, and emails.
  • Handling Tickets and Tasks
  • Executing analysis and resolution of Production Support calls.
  • Raising Change Requests (CRs) and writing


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  • Sap Functional Expert Midrand

     Liyema ConsultingMidrand

    support. Interaction with clients through meetings, calls, and emails. Handling Tickets and Tasks with the Executing analysis and resolution of Production Support calls. Raising Change Requests (CRs) and writing Functional


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    C# Developer Midrand

     Network ItMidrand

    email your CV to rndounetworkrecruitment.co.za or call 011 622 9526. If you are not contacted within 2


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    Infrastructure Technician

     Adapt It LtdMidrand

    tuning for hosted services (IT Infrastructure Data Center). Set up and manage the technical infrastructure


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    Infrastructure Technician Midrand

     Adapt It LtdMidrand

    tuning for hosted services (IT Infrastructure Data Center). Set up and manage the technical infrastructure


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    Sap Functional Consultant Midrand

     IsanqaSouth Africa

    support Interaction with clients through meetings, calls and emails Handling Tickets and Tasks with the responsibility the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Functional


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