Call Centre Collections Jobs Jobs in Midrand

Mcse First Line Support Engineer

Midrand

requests from varied inbound sources into the companys Call Management System.

Required to ensure that can result in a First call resolution is taken in a bid to achieve the First Call resolution rate defined specific processes

Ensure that 98% of all calls are answered within 30seconds

Accountable confirm customers information

Update the call at least once a day with all correspondences and customer

Ensure that the call classification matches the call description

Ensure that

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-Develop and implement databases, data collection systems, data analytics and other strategies />-Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant

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Voice Engineer Midrand

Reunert Limited

Midrand

team. Role Mission Ensuring that all Open Service calls are resolved within the stipulated timeframes, by architecture and platforms. Participate in a 24x7 call-out rota when required, and scheduled overtime during

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Sap Consultant Midrand

Isanqa

Midrand

support Interaction with clients through meetings, calls and emails Testing CR's (Change Requests) and preparing support • Interaction with clients through meetings, calls and emails • Testing CR's (Change Requests) and

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