knowledge base articles to aid the teams and customers alike and providing email and telephone based client base, resolving a wide range of technical customer issues and escalating support requests where necessary line with agreed SLAs. You are the last port of call for the support team so your attitude towards tackling communicate clearly and regularly with both the customer and the account manager on progress made on issues raised. A passion for IT and providing outstanding customer service is essential. Providing 3rd line technical
the domain of IT architecture, execution & customer support seeks an experienced Claris FileMaker Your core role will be to develop and maintain custom solutions using Claris FileMaker and contributing understanding of database design, scripting, and custom layouts and experience with FileMaker Server and FileMaker Go. DUTIES: Design, develop, and implement custom database solutions using Claris FileMaker – Create understanding of database design, scripting, and custom layouts. Experience with FileMaker Server and FileMaker
& customer support. You will play a pivotal role in shaping the user experience of custom applications Assist in the design and development of UI/UX for custom software applications. Translate concepts into