Ability to tertiary training Telephone etiquette ICT product experience (IT / Microsoft / VOIP / Mikrotik
COMMENCEMENT: As soon as possible. ROLE: Planning, managing and co-ordinating of tasks with relevant teams capacity management on your system and act on it accordingly. Ensure your systems are on the GROUP standard technical decisions Plan / Manage workload and distribution Assist Management with technical decisions fellow colleagues and users when required Release Management STMS /Charm SAP Basis skills (installation, configuration
resolve IM (Incident Management) tickets Action and resolve CIM (Critical Incident Management) tickets as required PM (Problem Management) tickets as identified Action and coordinate CM (Change Management) tasks and tickets knowledge in GROUP processes ITIL process knowledge and work experience AGILE Project Management knowledge knowledge Quality Management Deep Knowledge of Linux Vormetric knowledge Netbackup knowledge Veritas Cluster
Consulting on the GROUP IT architecture processes with the focus on Technical Lifecycle Management (TLM) Support activities in the Group. Interfacing with other experts with regards to IT Service Management. Ensure, drive ation/Optimization/Improvement in IT Service Management (ITIL) with focus on TLM Review and reporting stakeholders of TLM Crisis Management and Emergency Management when required. Engaging with GROUP Dev/Ops Teams (Infrastructure IT Operational Experience as per ITIL Project management experience. Agile Methodology knowledge and experience
industry requires a Call Centre & Remote Support Manager in Nelspruit. The candidate will be responsible development Technology management Analyse customer feedback Escalation management Resource planning Reporting
Our client requires the services of a Project Manager ( Advanced ) - Midrand Amazing brand with cutting-edge soon as possible ROLE: Working with the Group Sales teams, Group Retailers (Dealers) & a Software Supplier Direct Sales Platform for Direct Sales for the GROUP and other brands. Supporting various feature work manner. Communication with internal stakeholders, GROUP AG, international and local suppliers, and retailer retailer network. Solid understanding of project management principles and best practices. Support delivery
solution, PowerShell Package Management.) Take part ownership of a GROUP portal solution, act as the SME solutions Developing and implementing a Endpoint Management Cloud Service Strategy and it´s technical architecture operating system deployment like upgrade & patch management as well as distribution of software Define and to date. You take a leading role in endpoint management cloud projects like EntraID, Intune, M365 Technical methods. Collaborate with internal teams such as Group Infrastructure Architecture, Cyber Security, Endpoint
7 Bachelor's Degree in IT/Project Management/Programme Management or equivalent. ITIL Foundation Certificate
Information and Communications Technology (ICT) and a distinguished Managed Services Provider, stands at the forefront
together with the DevOps Operations/Technical manager of all technical (non-functional) projects/maintenance maintenance are on-time, within budget and managed according to GROUP standard processes (ITPM). Provide 2nd accordance with the GROUP standards. Responsible for providing trend analysis to management team to enable to make informed decisions regarding resource management. Proactively monitor the SAP systems to ensure maintenance of the environments including patch management and upgrades. Responsible for implementation