We are looking for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident and requests from initiation to completion. The Call or Incident Coordinator is responsible for successful data entry skills Proficient in English 2 years' experience in a service desk role Ability to effectively coordination of a request until total closure. Adherence to call lifecycle processes and procedures. Ensure the phone times Ensure 98% of all calls are answered within 30 seconds. Update the call at least once a day with
have experience in the investment industry and have financial advisory or brokerage experience. Salary portfolios; · Managing the support Centre, in terms of monitoring inbound calls from participants with regards relationship between Support Centre and administration teams to ensure effective contact centre performance to the products; · Ensure that Support Centre provide quality customer service on every call; · Responding to queries all FSP queries; Experience: · 2 years call centre industry experience · Experience in a brokerage and
have experience in the investment industry and have financial advisory or brokerage experience. Salary portfolios; · Managing the support Centre, in terms of monitoring inbound calls from participants with regards relationship between Support Centre and administration teams to ensure effective contact centre performance to the products; · Ensure that Support Centre provide quality customer service on every call; · Responding to queries all FSP queries; Experience: · 2 years call centre industry experience · Experience in a brokerage and
you’ll do:
allocation of incoming calls and assisting Engineers / involved parties in ensuring all calls are attended to to and closed.
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Description: My client requires the services of a Data centre Engineer based in the IT Infrastructure Department implementation, maintenance, and optimization of data centre infrastructure, ensuring high availability, reliability critical systems and services housed within the data centre environment. The role involves collaborating with best practices to support the organization's data centre operations. Requirements: Bachelor's degree in Use - Tracker Proprietary Strong IT/Data centre skills/experience/background. Strong understanding of networking
covers client and hosted devices and services, Data Centre hosted services, MPLS Networks, on premise VoIP •Communicating clear technical information to Service desk or call out agent when assisting with errors on site •Maintain supporting processes •Maintenance of system for call management, call recordings management and integrated applications Competencies required •MTCNA •MTCRE •N •Asterisk experience Experience •3 – 5 Years in same / or similar role. •Asterisk management interface •Experience and knowledge in troubleshooting various VoIP issues •Understanding
company, is seeking employ an experienced Data Centre Infrastructure - Electrical Engineer to join their commercial experience with a Data Center Infrastructure skill set. At least 2 years' experience in BMS or 5 years' Design and Consulting experience with preferably Data Centre Infrastructure and ICT environment some of the in- solution offerings. Industry experience and certification preferably and certifications Certifications (APC, Emerson, etc – Certified Data Centre Design Engineer and relevant product certification
need to land an interview: You have 6 years' experience working with front-end technologies Strong foundation front-end libraries and frameworks (React, Angular) Experience with responsive design and mobile-first development comfortable working as part of a collaborative team without any Micromanagement. The Reference Number for this negotiable on experience and ability. Contact Nicole Flatscher nicolede-merge.co.za or call her on 011
commercial experience with a Data Center Infrastructure skill set.