Casting Calls Jobs in North Johannesburg
Call Coordinator Midrand
Datacentrix
Midrand
We are looking for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident and requests from initiation to completion. The Call or Incident Coordinator is responsible for successful coordination of a request until total closure. Adherence to call lifecycle processes and procedures. Ensure the phone times Ensure 98% of all calls are answered within 30 seconds. Update the call at least once a day with business and the customer Ensure the call classification matches the call description Ensure detailed and
share this job on whatsappField Support Engineer X2
Sandton
Negotiable you’ll do:
- Call Updating - To ensure that all calls are updated daily with meaningful comments and that correct call update templates are used and completed fully on all calls
- Asset input average contractual SLA requirements
- All calls which can be resolved remotely is redirected back team.
- Productive Call Rate - To ensure that the agreed upon number of calls are resolved per day Flows - Adherence to Call Management System/any assisted tool used workflows
- Call Ageing - Ensure
Field Support Engineer
Sandton
Negotiable you’ll do:
- Call Updating - To ensure that all calls are updated daily with meaningful comments and that correct call update templates are used and completed fully on all calls
- Asset input average contractual SLA requirements
- All calls which can be resolved remotely is redirected back team.
- Productive Call Rate - To ensure that the agreed-upon number of calls are resolved per day Flows - Adherence to Call Management System/any assisted tool used workflows
- Call Ageing - Ensure
Mcse Engineer Midrand
DatacentrixMidrand
Agreements and contribution toward positive first call resolution rates and overall Service Level Agreements requests from varied inbound sources into the company's Call Management System. Required to ensure that every can result in a First call resolution is taken in a bid to achieve the First Call resolution rate defined Client specific processes Ensure that 98% of all calls are answered within 30seconds Accountable for effective Accountable to confirm customers' information Update the call at least once a day with all correspondences and
It Helpdesk Administrator Sandton
Resource AssociatesSandton
team. The candidate will be logging all IT related calls and do problem shooting. Therefor needs to be technically
X2 Service Desk Agent I NEW
Sandton
Negotiable allocation of incoming calls and assisting Engineers / involved parties in ensuring all calls are attended to to and closed.
Technical Support Specialist (panstrat)
Sandton
Market related support calls.
Desktop Support Engineer Rivonia
Layla PlacementsRivonia
Respond and resolve support calls at customer's sites Responsible for calls via remote connection. Remote
Senior Travel Consultant Bryanston
Insphired Recruitment SolutionsBryanston
within the team. 99% of calls required to be answered. 95% adherence to Call SLA criteria. 95% attained
Sap Sd Functional Consultant (expert)
Midrand
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