iOCO Infrastructure Services: Where Challengers and Innovators Thrive.
We are currently hiring X2 Service Desk Agents I to join our IT support team. As Service Desk Agents, your systems. Excellent communication skills and a customer-oriented mindset are essential for this role.
What
work is up to date.
department is delivering quality services to end-users, meeting service level agreements, and resolving plan and budget for support services, manage requirements and service contracts, deliver in terms of and service providers in order to establish a positive, profitable and enduring collaboration, co-operation lines of service which includes performance of financial analysis in collaboration with service and client client delivery management Manage support services area in a cost effective manner applying relevant methodologies
regulatory environment. Ensure that the projects are co-ordinated in such a way that they can identify commonalities
build solutions by conducting site visits and customer engagements to clearly define project requirements implement it in the SBM sector:
o Increase customer coverage/count for vendor
o Increase vendor
part of your quarterly review
Ensure that customer-related queries are effectively dealt with and
critical to sales e.g., RMAs & deliveries
you'll spearhead the development and enhancement of custom applications, leveraging your deep expertise in (both SQL and NoSQL) - Experience with: - Web Services Design & Deployment - REST - GIT - Experience production-ready business applications (24/7) - Liaise with customers, team members, and external vendors - Deploy applications
Relationship Management Champion Business Analyst services with stakeholders Observe and be involved in the methodolgy to maintain quality and consistency of service provided Manage stakeholder relationships by communicating user training manuals Assist business by project co-ordination of deliverables for small initiatives consolidated set of repeatable infrastructure services that optimally supported the business processes
Relationship Management Champion Business Analyst services with stakeholders Observe and be involved in the methodolgy to maintain quality and consistency of service provided Manage stakeholder relationships by communicating user training manuals Assist business by project co-ordination of deliverables for small initiatives consolidated set of repeatable infrastructure services that optimally supported the business processes
management, with vendors, internally, and with the customer is vital. This is a 6 months contract position around 3rd party and DAS site Access and out of service sites (electricity and/or hardware) Experience
management, with vendors, internally, and with the customer is vital. This is a 6 months contract position around 3rd party and DAS site Access and out of service sites (electricity and/or hardware) Experience
System Monitoring and Health Checks using AWS services Cloud Trail and Cloud Watch. Data Ingestion Pipeline Management. First Line support for Margin Assurance Customers issue escalation and logging the request on the